Question 1

How do I cancel my subscription?

Accepted Answer

You can cancel from the settings page in your dashboard. After cancellation, you can continue using the service until the end of your billing period.

Question 2

Can I get a refund?

Accepted Answer

As this is a digital content service, refunds are generally not available except when service is not provided due to our fault.

Question 3

How do I change my payment method?

Accepted Answer

You can update your payment method from the settings page in your dashboard.

Question 4

Can I downgrade from Pro to Free?

Accepted Answer

Yes. After cancellation, you will automatically transition to the Free plan.

Question 5

Is my data secure?

Accepted Answer

Yes. We encrypt all data and do not share your information with third parties. See our Privacy Policy for details.

Question 6

Where can I get technical support?

Accepted Answer

Please contact us at the email address above. We will respond as quickly as possible.

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